Schubert Customer Services

Customised service for maximum success

The spectrum of services offered by Schubert is divided into five modules.

The Schubert Expert Center, as the central consulting hotline, is the contact point for all pressing technical issues.

Hotline: +49 7951 400-490

All services relating to spare and wear parts, including spare parts packages for new machines, are addressed at the Schubert Parts Center.

+49 7951 400-497

With the Schubert Uptime Program, the company offers its customers individualised service packages to ensure high availability – from a basic level through to a full service – as well as production support for new machines, machine inspections, status monitoring, and preventive maintenance.

+49 7951 400-489

With the Schubert Performance Program, the Schubert team advises and supports customers when it comes further increasing machine performance. The services range from operator training, to OEE monitoring and the optimisation of overall equipment effectiveness (OEE), the comprehensive consulting of complete systems through Schubert Packaging Systems, the Group’s engineering experts.

+49 7951 400-489

The Schubert Adaptation Program, provides all services relating to converting and upgrading previously installed machines, as well as providing tools for new products and formats.

+49 7951 400-467

Behind these service modules is a highly competent and qualified team of experts, who serve customers worldwide throughout the entire lifecycle of a TLM machine.